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The New Surgery
2015-04-01
Person
5
5
0
Written by a patient
Written by a patient 1st April 2015
Rarely need to see a Doctor, but I had great service this week. A swollen calf, not going away after a week, caused me to phone for an appointment at 1000 on Monday. Receptionist took details and a partner in the Practice called back within the hour. A short conversation suggested I needed to see a Doctor, could I get there in half an hour. Saw the Senior Partner and had an appointment made at the local Community Hospital for 1400. There, blood tests suggested I did not have a DVT, but could I return the following day, Tuesday, for a scan to be certain. The scan revealed no DVT, but a cyst leaking synovial fluid into the calf. Treatment – it will heal itself.
27 hours from first phone call, via the Surgery, to tests completed. Worth every penny of my taxes.