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The New Seaham Medical Group
2016-09-26
Person
2
5
0
Written by a carer
Written by a carer 26th September 2016
Greeted by a lady with a scowl, made me feel like I was a nuisance & was not receptive towards me at all. I had explained that I had tried to get an appointment with a GP several times & I would like to see someone regarding my 6 year old boy. Apparently this did not warrant a response from her - to be honest I don't know what would! However the receptionist sat next to decided to move & finally got an appointment to be seen in 40 minutes which I was more than happy with!
I rarely visit urgent care & after today I won't be rushing back anytime soon.
May I suggest employing people with good interpersonal skills to represent the NHS - the current receptionist is a disgrace