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5th March 2024


I have always been impressed with the service received, also the cleanliness and calming ambience at The Nayar Practice. One again I needed urgent advice on my 2 long term conditions. It did take a long time to get to the front of the phone queue but when I did the Receptionist was very kind, understanding and thorough. I was given an appointment later that day, my first with Alison. Alison was involved in 2 medical emergencies when I arrived and she came out to personally explain any possible delays. During my appointment she was very kind, understanding and professional. She needed to contact Dr Deepak and I was a party to the conversation. It was my first consultation with Dr Deepak too. Both Dr Deepak and Alison are lovely people with an enormous amount of professional knowledge. I've had a lot to cope with over last 3 months and couldn't have received better care anywhere. My physical conditions had affected my mental health but now I feel more confident to continue with the 2 long term conditions requiring my 3 recent appointments.

Suggested improvements
As always, absolutely everything was spot on and I always feel I am getting the very best care available for me.

Experience
Involvement
Cleanliness
Staff
Appointment