The Marches Medical Practice 2021-05-13 Person 1 5 0

I have contacted your receptionists a few times on the last few months and never once have I been helped or spoken to with any sort of compassion. I am always spoken to with rudeness and I do not appreciate it at all! I am in EXTREME PAIN and have been suffering for 2 days. I have been trying to call your office since 8:30am, I re-dialed at least 50 times, I emailed and no-one has come back to me. I sent a message on Facebook and no-one has come back to me. Eventually at 10:38am I finally got through to reception. I explained I am in EXTREME PAIN and I received the same rude negative result as I always get, I was told I can only speak to a dr if I call between 8:30 and 10am, which I had done but no-one answered which I explained and I was once again spoken to with no compassion, I was basically told oh well, enjoy your pain. I do not appreciate the utter disregard for me. Please urgently tell me what I am supposed to do to speak to a dr? I cannot understand why speaking to a dr is completely impossible? I urgently need to figure out what is wrong with me but as your receptionist don’t care and have no compassion I guess I have to suffer through this. Please can you urgently assist?

I have contacted your receptionists a few times on the last few months and never once have I been helped or spoken to with any sort of compassion. I am always spoken to with rudeness and I do not appreciate it at all! I am in EXTREME PAIN and have been suffering for 2 days. I have been trying to call your office since 8:30am, I re-dialed at least 50 times, I emailed and no-one has come back to me. I sent a message on Facebook and no-one has come back to me. Eventually at 10:38am I finally got through to reception. I explained I am in EXTREME PAIN and I received the same rude negative result as I always get, I was told I can only speak to a dr if I call between 8:30 and 10am, which I had done but no-one answered which I explained and I was once again spoken to with no compassion, I was basically told oh well, enjoy your pain. I do not appreciate the utter disregard for me. Please urgently tell me what I am supposed to do to speak to a dr? I cannot understand why speaking to a dr is completely impossible? I urgently need to figure out what is wrong with me but as your receptionist don’t care and have no compassion I guess I have to suffer through this. Please can you urgently assist?