Share review of The Marches Medical Practice

The Marches Medical Practice 2021-04-30 Person 1 5 0

What do the actual doctors do at this present time because they are hardly seeing any patients that’s for sure?? Had a telephone consultation with a very pleasant dr. He wrote a prescription to be sent to the chemist next door. I later contacted them to see if it was ready but they hadn’t received it. Spent 40 minutes waiting for someone to answer the phone at the surgery only to be told they didn’t know where the script was!! The receptionist was apologetic but offered no resolution especially as it was late on a Friday and a bank holiday weekend.

There is no reason why doctors shouldn’t be seeing more patients face to face. You can’t examine people on the phone. Things seem to be very disorganised behind the scenes. Shouldn’t have to wait 40 minutes for my call to be answered on a Friday at 5pm and I shouldn’t have to spend the bank holiday without the medication I was prescribed. No wonder people are turning up at a and e for treatment.