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Written by a carer
3rd February 2015


My husband phoned the surgery yesterday morning, explained the situation and managed to get an appointment. We saw Dr Bolton, who listened to what had happened and then did a thorough check up - he didn't rush when doing all the tests and then organised a blood test and ECG. He explained what would happen next and was very reassuring; he has a very reassuring manner. We took the notes to the receptionist, Jane, who organised an ECG for yesterday and then a BT for this morning. Clearly we don't know what the results are but we both appreciated the speedy and thoughtful response. Both the ECG and the BT were carried out on time so thank you to the staff we saw.

Recommend
Involvement
Cleanliness
Staff
Appointment