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Written by a patient
7th December 2015


When you phone to get an emergency appointment nobody picks up the phones it just rings and rings.When they answer they say there is no emergency appointments left, go to the emergency clinic on Oliver Road. If you get an emergency appointment you are kept waiting for 2 hours. My appointment was at 4.50 I got seen at 6.45. All the emergency patients were fed up. I have been with this surgery for 20 years. It was okay until they got Dr Hayats patients. They cannot cope with the extra patients. A number of excellent staff have left recently.

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