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The Karis Medical Centre
2021-06-01
Person
1
5
0
1st June 2021
The receptionists are extremely rude, they do not understand the concept of professionalism nor care. A kind word and manners go a long way especially when working with patience who are suffering due to illness which in turn affects mental health. The last thing a sick individual needs is to be faced with a receptionist who has no manners, no sympathy and is unprofessional. This clinic has a lot of potential if it weren't for the current staff. It's a shame as this was not the case some years ago where reception staff were a lot nicer.
Also there is a lot of Christian literature scattered across the clinic. This is extremely offensive and unprofessional to people who follow other faiths. Not sure what the link between Christianity and the NHS could be?
Suggested improvements
Replace the current reception staff.