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Written by a patient
27th August 2019


Unless you are prepared to get out of bed at 7am and drive down to the surgery for 7.40am , to queue for the doors to open at 8 am - you can forget getting an appointment !!!! The same applies for the 1.30 pm opening - it’s a total farce - it really is !!!! Just prepare to suffer physically and mentally from the frustration of daily being told you too late even though you have been on hold for 40 minutes and rang 5 minutes before the phones opened I once rang as I entered Tesco’s to do a shop - I shopped, went through check out, put the food in my boot, drove to Hockley, parked my car and walked in to the surgery to show the receptionist ( who was seeing no one !!!) that I had been on hold for one and a half hours !!!! Gutted this is my local doctors

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