the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,050 reviews

Reviews

Recommend
Involvement
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14th May 2024


It seems to be improving, it was maybe a month not long ago now it seems to be half of that

Suggested improvements
Not really

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
13th May 2024


I always find all the staff at both of the surgeries extremely helpful with advice and when making appointments. The doctors are also incredibly good, caring, helpful and willing to listen to what I say about the medical problen and the best way to get to a solution that fits and works for me.

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th May 2024


The consultation was very satisfactory: helpful and informative.

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th May 2024


waiting time for follow up appointments too long

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th May 2024


[name removed] [name removed] was quite outstanding, took his time and explained everything. Greeted me with a hand shake, was so polite, he is clearly a credit to the NHS.

Suggested improvements
Absolutely nothing

Experience
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The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk