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The Ilchester Surgery
2017-12-17
Person
3
5
0
Written by a patient
Written by a patient 17th December 2017
I would be lost without the continuity of contact with my health coach. Since her involvement at Ichester Surgery I have managed to get somewhere in my frustrations with long term health conditions.
Cannot wait for direct telephone line to be re-instated with Ilchester Surgery. When that happens many things will improve.
Also, please bring back appointments to 6 o'clock on 1 or 2 evenings per week. Not everyone drives and cannot get to Buttercross and home again after working in Yeovil.
My husband once phoned Buttercross to ask a particular question relating to HGV medicals and was told that someone would call him back. However, he never did get a call back. As it takes so long for the phone to be answered he did not have the time to keep calling.