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Written by a patient
17th December 2017


I would be lost without the continuity of contact with my health coach. Since her involvement at Ichester Surgery I have managed to get somewhere in my frustrations with long term health conditions. Cannot wait for direct telephone line to be re-instated with Ilchester Surgery. When that happens many things will improve. Also, please bring back appointments to 6 o'clock on 1 or 2 evenings per week. Not everyone drives and cannot get to Buttercross and home again after working in Yeovil. My husband once phoned Buttercross to ask a particular question relating to HGV medicals and was told that someone would call him back. However, he never did get a call back. As it takes so long for the phone to be answered he did not have the time to keep calling.

Recommend
Involvement
Cleanliness
Staff
Appointment