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Written by a patient
2nd January 2021


The medical care at Grayshott Surgery is of a very high standard. They are let down massively by the discourteous reception staff, who on the whole (not all) treat you as an irritant, are unhelpful and can be extremely rude.

Suggested improvements
Please train your reception staff in care and compassion. Get them to listen and not interrupt before you have finished.

Experience
Involvement
Cleanliness
Staff
Appointment