Reviews
The Glebe Surgery always provides exceptional advice and Customer Service.
It was a very good call
I was invited for a health check and made my appointment via the NHS app by selecting a date offered to me so I did not have any issue with making an appointment by telephone or at the surgery. While my experience in the past has been that it can be difficult to get through to the surgery by telephone to make an appointment when I last did so I got an appointment on the same day.
On my last visit to the surgery I did not need to interact with the receptionist as I booked in using the screen. The surgery looked perfectly clean to me.
I did not need any care and treatment as my appointment was for a health check but my discussion with the member of the medical staff was helpful.
We walked in and Harry was on reception and booked us in straight away. The wait to see Dr Newsom wasn't long at all and he was very helpful and informative. What I really liked about the visit, was that he spoke to Olivia (9) like a person and treated her with respect, giving her information and asking her permission, she felt valued and listened to.
I am also so grateful to Dr Newsom, for calling me the next day and letting me know that he had asked around and found out about a separate issue, which he had therefore organised a blood test for Olivia. This has really put my mind at ease and hopefully she doesn't have the same allergies as me, but I'm glad to know he took it and has dealt with it seriously.
Dr Hoddle was able to squeeze me in for a very few and useful minutes on a busy day. Her diagnosis meant I received timely medication in the nick of time. I would like to thank her very much
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq