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The Glebe Surgery
2024-04-18
Person
4
5
0
18th April 2024
I was on hold for 25 minutes waiting to make an appointment, it wasn’t even first thing in the morning it was 11.30. It was urgent as it was for my baby so was an anxious 25 minutes waiting.
Suggested improvements
Answer the phone quicker, 25 mins at 11.30 was a bit too long