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The Fryern Surgery
2021-10-14
Person
0
5
0
14th October 2021
I went to this surgery in June this year. I had returned to the UK from the Arab Gulf to arrange my mother's funeral, and I required a repeat prescription. I was literally refused entry to the building. The so-called receptionist was adamant that I should phone through my request, despite being told that my Arab Gulf phone only received calls and could not send them in the UK.
Suggested improvements
Fire the receptionist.