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14th October 2021


I went to this surgery in June this year. I had returned to the UK from the Arab Gulf to arrange my mother's funeral, and I required a repeat prescription. I was literally refused entry to the building. The so-called receptionist was adamant that I should phone through my request, despite being told that my Arab Gulf phone only received calls and could not send them in the UK.

Suggested improvements
Fire the receptionist.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment