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The Florence Road Surgery 2014-10-02 Person 3 5 0

The care here is excellent, the doctors and nurses are great, but the rest isn't so good. It's really hard to get an appointment and some of the receptionists can be very offhand. When you're talking to them everyone else waiting to go in can hear everything you say, because the waiting room is very small. There are notices asking parents to control their children, but the parents ignore them and let children rush around screaming, but the receptionists just let them and everyone has to put up with it.