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The Brook Health Centre 2021-10-25 Person 2 5 0

Having to call for a doctor… first time in many years I was faced with a receptionist who felt the need to diagnose me . Again a week later I phoned had to take a picture of my complaint got a appointment with a nurse !! Don’t get me wrong they do a good job in normal circumstances she diagnosed… wrongly . 4 days later I sit in A and E for four hours . My only option as can’t see a doctor in this practice.. Outcome was complete opposite to what they said . Where are the doctors. My husband asked if he could speak on the telephone… a week on Thursday was the response. Outrageous. Step it up

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