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The Belgrave Medical Centre
2020-04-17
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Written by a patient
Written by a patient 17th April 2020
G.p. not rang me at agree telephone consultation appointment time. I have chased the surgery three times . The surgery informs me the agreed appointment time is only a guide and the g.p. could ring anytime. I understand delays but it's three hours late. I cannot be on standby by my phone for the whole day . This is causing anxiety and not aiding recovery. I have to inform my NHS employer of my g.p. consultant outcome to enable them to plan essential patient care in my absence, therefore the g.p.s disregard of mutually agreed appointment is impacting many others.