The Arundel Surgery

Green Lane Close, Arundel, West Sussex, BN18 9HG 763 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 130 of 153
 
30th August 2023


Waiting times to see a doctor are very long….a problem for all of the NHS.

Suggested improvements
Try and recruit more doctors to the Arundel surgery.

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th August 2023


Because you can’t get an appointment

Suggested improvements
To have more doctors available

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th August 2023


Always found everyone helpful and caring.

Suggested improvements
Not keen on Heart Radio. Enough to give you palpitations before you get seen.

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th August 2023


The receptionist was very friendly and efficient. I got a same day appointment to see the skin specialist and got very prompt and clear advice from her.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th August 2023


I and other members of my family have found it very difficult to get past some of the receptionists and I do not wish to discuss my problems /symptoms with a non-medical person. When I knew I was going to be late for an appointment and telephoned to let the surgery know the information was not passed on so that when I arrived I had been marked as a “no show “and I consequently waited over fifteen minutes to see the nurse. The appointment was fairly pointless as it was a blood pressure check after an operation and I check my own box regularly..

Suggested improvements
Try to be more helpful .My daughter needed a repeat prescription for a child that was away on holiday and found the receptionist extremely unhelpful so that eventually they registered with a doctor in the holiday location and got a n appointment and a prescription within a day.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 130 of 153

The Arundel Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Arundel Surgery: http://iwgc.net/eb64l