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18th August 2023


I find it difficult to actually get through to the surgery by phone. Then having to tell your private business to a receptionist is not ideal. If I ask to see a Doctor often get referred to practice nurse. I think whether I need to see a doctor or nurse, should be my decision, not the receptionists.

Suggested improvements
I refer you to my answer, above.

Experience
Involvement
Cleanliness
Staff
Appointment