The Arundel Surgery

Green Lane Close, Arundel, West Sussex, BN18 9HG 736 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 118 of 148
 
14th September 2023


Overall good service.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th September 2023


This time yes, as I was only looking for a telephone consultation, but sometimes it is quite difficult to get an appointment for a non-urgent matter, or with a nurse - who seem even busier than the doctors (perhaps because there are fewer of them). But, overall, the standard of care is always excellent, so thank you!

Suggested improvements
In an ideal world more clinical staff, but I totally understand the huge financial restraints on community healthcare at the moment so obviously you are having to work within those parameters.

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th September 2023


I always feel well respected and cared for

Suggested improvements
Nothing thank you

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th September 2023


My first visit was very pleasant, no major delays to appointed time and Doctor was friendly and helpful.

Suggested improvements
nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th September 2023


I wasn't trying to get an appointment but another patient was told that the next available doctor appointment was in six weeks.

Suggested improvements
The nurses are very good but sometimes you want to see a doctor. I have been registered at this practice for two years and haven't seen a doctor yet.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 118 of 148

The Arundel Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Arundel Surgery: http://iwgc.net/eb64l