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Written by a patient
25th October 2014


The overall care is good both GP,s & nurse care, the mayor problem is making a GP appointment especially with a preferred Doctor this can take up to 3 weeks. Some queue outside the surgery before it opens to try and secure a GP appointment which is not idea if you are feeling poorly. If there are not any GP appointments available over the telephone ( and this can take up to 15 mins to get thro, from 8,30 am) a practice nurse appointment is offered but on a number of times I have taken one of these appointments they are usually running some 30 mins late and I have on at least two occasions had to see a GP anyway to resolve my condition so is this financially effective ?perhaps more GP,s are the answer. But overall when you manage to secure an appointment the care has been very thorough and complete. The ironic thing is I,ve been told by patients at the William Budd & Stockwood practices that they can always see a GP on the day requested !. The problem at Armada might be that all the GP,s seem to working part time hours ?.

Recommend
Involvement
Cleanliness
Staff
Appointment