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The Armada Family Practice
2016-12-16
Person
2
5
0
Written by a patient
Written by a patient 16th December 2016
The doctors are particularly helpful but a clinician wasn't. She didn't introduce herself or explain her qualifications.She didn't listen to me about my problem. She was not helpful. I left dissatisfied. I had had a very heavy cough and hadn't slept for 3weeks. One receptionist was unable or unwilling to give me an urgent appointment even when I told her I had an abscess on my breast which was at bursting point. She told me to go to South Bristol in no uncertain terms. There are too many patients and not enough appointments. However I am very happy with my doctor. She listens carefully and is prepared to refer when necessary.