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The Armada Family Practice
2014-10-07
Person
2
5
0
Written by a patient
Written by a patient 7th October 2014
There is one receptionist who is extremely rude (the small dark haired one) she always talks down to me is not helpful at all and she is determined to be awkward . There are other receptionist who are always helpful and polite. It has always been very hard to get an appointment even when I start ringing the surgery at 8.30 when they open you normally get through after 9am even when continually redialling and when you get through there are never any appointments left and end up having the nurse ring you back. But the new system of open surgery (which I have only used once) is much better .