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Written by a patient
8th October 2014


You can never get an appointment with the GP of your choice as they are either weeks ahead or not available to book and this is really important to a patient, especially if you have built a rapport, they know your history and/or it's an ongoing concern. Certain receptionists are lovely, but there are others who are not and can be quite abrupt and unhelpful. I rang one day and came away without the help or appointment. Rang back and spoke to someone else who was really helpful and I got an appointment booked. It is great that you can be seen the same day, but you may have to see a nurse practitioner as opposed to a GP and when I asked for a female doctor, I was told this couldn't be guaranteed, which caused me more worry.

Recommend
Involvement
Cleanliness
Staff
Appointment