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Written by a patient
16th January 2015


The system is terrible for working parents. You need to be at the surgery for 7.45 to attend the open clinic at 8.30. When you work or have babies/toddlers this is extremely hard and not enough consideration is taken into account for this. You can no longer get a same day appt (unless you attend the open clinic) which is very impractical. You can book appts for 48 hours in advance (if you phone at 8.30) so is great if you think you might be ill in a couple of days time!!! The reception staff seem very annoyed at all times, however, the Doctors are understanding and very helpful.

Recommend
Involvement
Cleanliness
Staff
Appointment