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Sutherland Lodge Surgery
2015-02-16
Person
4
5
0
Written by a patient
Written by a patient 16th February 2015
I have been a patient at this surgery for over 30 years and have always been treated with the greatest respect and care. Yes, it is sometimes difficult to get an appointment as is car parking, but it is the same at most GP practices The staff are always friendly and helpful. The additional blood test service is particularly beneficial and saves the long journey, and wait, at Broomfield Hospital. I would like to see the return of Saturday morning surgeries as this would benefit those members of the public who work and are unable to attend during surgery hours.
19th February 2015
Response from Sutherland Lodge Surgery
Thank you for taking the time to comment on our services. Our new blood taking service is open to all patients now as we have sevured a second pick up from the hospital lab, so it is encouraging to see that patients are pleased with this service. Currently there are no plans to open on a saturday, but we will be looking at working collaboratively with our other GP colleagues in Chelmsford and the wider Mid Essex Group to work in a different way. Just for information when we previously opened on a Saturday Morning, the appointments were not taken up by workers. We saw the same patients who could have attended in the week. Unfortunately we cannot specify who we can or cannot see and therin lies the dilema.