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Sutherland Lodge Surgery
2018-02-07
Person
1
5
0
Written by a patient
Written by a patient 7th February 2018
Used to be an excellent surgery with a real can do attitude until virgin took over. The reception staff give out wrong and conflicting information with no apologies or attempt to sort out their mistakes. This is certainly not a one off. When every one is singing off a different song sheet it usually points to wards poor systems or management or both.