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Sutherland Lodge Surgery
2015-10-19
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Written by a patient
Written by a patient 19th October 2015
You need to understand that people have a hidden diasabiiy and that the same people need help with getting appointments and such. I myself have Broca's aphasia which is hidden disabilty and is never remembered when I want anything.
27th October 2015
Response from Sutherland Lodge Surgery
You are absolutely right that we should be taking into account hidden disabilities, thank you for reiterating this. We endeavour to flag up this cohort of patients through our clinical system and apologise if you have felt mistreated in anyway. We will look into this immediately.