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Written by a patient
4th November 2015


Impossible to make an appointment, receptionists don't answer the call & when they do are extremely rude and intrusive to your problems. Can only get an appointment if "urgent" as for the nurse I saw didn't take any interest as for the reason I was there and made me feel like I was wasting her time. Never seen the same doctor twice

24th November 2015
Response from Sutherland Lodge Surgery

Please can you contact the surgery and make yourself known, so we can look into this thoroughly. We need to know the date and time you attended/ made the call, so we can address the member of staff directly. Thank you

Recommend
Involvement
Cleanliness
Staff
Appointment