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Sutherland Lodge Surgery
2017-02-27
Person
2
5
0
Written by a patient
Written by a patient 27th February 2017
The receptionists never answer the phone. I tried calling six times for two days with no answer. On a separate occasion I received a call from a receptionist who said I needed to speak to a doctor and we agreed a time. The doctor did ring that day so I called the surgery the next day. They said I was never put on the call back list. A doctor finally called three days later and asked me why he was calling me!!! Still non the wiser.