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Written by a patient
10th March 2015


Receptionists are reluctant to pick up the phone, despite there being at least 4 staff present. They're more than happy to have a good old chit chat & laugh amongst themselves about whatever's going on in their lives. When they do eventually pick up the phone, they're unhelpful, don't listen & are rude. Doctors are hit & miss - some are great, others leave you feeling like visiting them was a waste of time. Service is inconsistent & leaves me feeling wondering what sort of service I'll receive today...

Recommend
Involvement
Cleanliness
Staff
Appointment