Stretton Medical Centre

Ladywell Close, Burton On Trent, Staffordshire, DE13 0FS 17 reviews

Reviews

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Written by a patient
10th March 2017


The service is very poor! Every time I have to book an appointment for myself or for my son, I always have to wait between 30 mins to 1 hour just to be seen by somebody. My son needed his immunisations and you struggle to get an appointment. so as a result he is always late for his immunisations (even with ringing up in advance to try and book in advance)

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
21st December 2016


Having booked 12 week injections for baby, I get a phone call 10 minutes before my appointment to say that the nurse hadn't turned up. These things happen so that's fine. Told I couldn't get another appointment for over 2 weeks as only one nurse does the injections. Again, that's understandable. Go for the appointment to find another nurse is doing them, not the one I had 6 weeks previous & also the didn't have one of the vaccines my baby needed so have to go back again for another appointment. But wasn't told this until I had arrived & was actually in with the nurse. Normally this practise is brilliant, but this is for my baby's health & found them to be unorganised. Also after asking receptionist if having the vaccines 2 weeks kate would cause any issues got told 3 separate times that they were unsure & I was just to ask the nurse - who I wasn't seeing in time for the answer. Not really good enough

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
15th March 2016


Friendly and helpful receptionists. Doctors very approachable

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th March 2015


Dr listened to my dialogue, whilst inspecting swollen limb and then asked relevant questions before coming to a diagnosis and cause of the problem. Appropriate treatment was then recommended, which concurred with my own appraisal before the surgery visit. I have great faith in my Dr and feel comfortable with his good bedside manner. Many thanks.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th December 2014


It was reasonably easy to get an appointment at my surgery however there was still a substantial wait on the day. For routine matters, I would rather be offered an appointment at a later date that I knew would be on time than an appointment earlier that I have to sit and wait 45 minutes in the waiting room for. Of course, if I required an urgent appointment, a wait would be understandable. The staff at Stretton Medical Centre are all helpful and I trust the medical practitioners. I can not fault the medical care I have received.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Stretton Medical Centre: http://iwgc.net/ejiqr