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Stratford Health Centre
2023-02-23
Person
1
5
0
23rd February 2023
Being a patient of the Stratford Health Centre for at least 3 years can reassure you - a useless centre and useless "specialists". Many occasions when the service was terrible, starting from the appointments you can only make by calling in at 8 am on the day, rude and helpless receptionists (they demand respect but don't know how to respect in return), ridiculous waiting times (30-40 mins on the phone), huge lack of communication, and professionalism. The last drop was I waited for the neurologist for 8 months and got discharged without seeing one because Dr Hamza hasn't provided enough detail on my referral. Potential migraines he said. And after 8 months neurologist sends me back to Dr Hamza saying "migraines to be treated by GP". Coinsidence? Would be if not all these endless mistakes and awful service during my 3 years with them. While these nurses, doctors, and specialists compete against each other in the art of bureaucracy, patients suffer, their health worsens and some even die.
Suggested improvements
Less ignorance