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Stovell House Surgery
2014-12-04
Person
4
5
0
Written by a patient
Written by a patient 4th December 2014
My routine appointments are booked in advance online through EMIS.
My Repeat Prescriptions are ordered online through EMIS and sent electronically to my pharmacy.
I can get an emergency appointment if necessary, but I may have to wait for 2 to 5 days depending on the GP I wish to see.
Nurse appointments including blood samples may take up to two weeks.
Some people seem to be in the waiting room a long time but I am normally seen within ten minutes of the appointment time.
Overall the service from Reception and GPs is very acceptable and I do feel involved in making choices for treatment and referrals.
There is an embryo face-to-face Patient Participation Group, so we can now take part in making improvements to our local health care.