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Written by a patient
1st March 2017


I think this practice copes well with the pressures put upon it. I would like to there not to be a two week wait for a non emergency appointment but simply blaming the practice would be ignoring the constraints it is operating under. I can see the doctors working early mornings and evenings (beyond the hours most mortals do) and I'm grateful for that. Whilst the days of deference to a doctor have moved on, I do think there is an unreasonable expectation of doctors to know everything and to always be right. My interactions with the doctors have always been positive. I have found them happy to be challenged and they treat me like an adult in reaching an agreement on my medical care. I think there needs to be an element of reasonableness in my expectations as much as I expect the doctors to be reasonable. The modern culture is all about instant gratification but healthcare in any country cannot be reasonably delivered in this way and I try and bear this in mind when things seem to take a while. I'm very satisfied with the care that I receive at Stoneleigh Surgery and I think the humans, because that is what they are, do well all things considered.

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