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Written by a patient
12th July 2017


I have had been a patient at a number of surgeries across the wycombe district BUT never have I found it as impossible to get a routine appointment as i do here. Average waiting time to see a doctor seems to be 4+weeks which is frankly ludicrous, so what happens is people call on the day for emergency appointments they don't need just so they actually get to see a doctor, in my opinion their process is beyond flawed! Also when you call the surgery instead of getting a mutli choice (i.e. for test results ring 1, to book a nurse appointment ring 2 etc) you are subjected to waiting on hold for quite a while subjected to a recorded lecture from the practice manage telling you how busy they are and to use minor injuries or A&E. Clearly as a practice they are over complicating the process and almost encouraging residents in the village to find alternative surgeries When you register for the surgery you are automatically nominated a specific doctor however you will be lucky to ever see them.

Recommend
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