Share review of Stokenchurch Medical Centre
You send me a letter telling me to phone the surgery to make an appointment for a health check - and I have no idea how many times I sat in the queue to do exactly what you asked, before being cut off with a message telling me it's not possible to connect my call - please try again later.
There has been substantial criticism of the inability to contact the surgery on local social media recently - well deserved from what I can see.
You make it all but impossible to contact you short of filling in a form that entirely defeats the object of you sending me the letter in the first place.
I do not work in an office, I am field based - even if I was to fill in one of the online forms, I would have to do it all on my mobile phone. Hardly ideal, is it?