Steyning Medical Practice

Steyning Medical Practice 2020-02-04 Person 4 5 0

Steyning health centre really good especially the receptionist Liz and Georgia have always help me out .

Steyning Medical Practice 2020-02-04 Person 4 5 0

Not feeling well for a while I was given a full in depth MOT. The service, concern and information was priceless, thank you Steyning Health Centre

Steyning Medical Practice 2020-02-04 Person 5 5 0

I have been affected recently by a nasty virus that triggered off my asthma and gave me a nasty throat and ear infection ... over the 2.5 weeks I was ill I saw the dr twice , the paramedic once and had a telephone consultation ... all appts were on the day I called . I can’t praise the centre enough .. we simply do not know how lucky we are. I will add my first port of call was there wonderful pharmacist .. I went to the drs only when over the counter medication was not working Thank you Dr Holdaway was wonderful so was Steve the paramedic

Steyning Medical Practice 2020-01-22 Person 1 5 0

Fortunately, I rarely have to see a GP; however, my good health puts me at a disadvantage when it comes to trying to get an appointment as I have little knowledge of the nuances that it involves. I went in person to the surgery on a Friday and was told to come back Monday which I did; I was then told I had to phone at 10am the next day which my partner did - at 10.06, but she was put on hold for 6 minutes and then when she did get through was told by the receptionist: "Why didn't you phone earlier?" The receptionist then suggested I register for an online appointment. It seems the job of the receptionists is to employ tactics that would have been welcomed by the retreating Russians in 1941. I guess the system is designed to give time for the problem a potential patient has to clear up before seeing a GP.

Steyning Medical Practice 2019-06-19 Person 2 5 0

I am glad to be leaving Steyning medical practice, have been with them for over 30 yrs, I can say they have gone down hill in every service. Gone are the days when I had the most amazing Dr Priscilla Noble-Mathews as my caring GP who always made me feel listened to and was never a pill pusher to solve a problem. The now booking system since the practice has had its makeover for improvements has been anything but that. Longer waits to see anyone, more channels to go through to get seen by the right professionals and as for the GPs I can't say I have a preference because I feel its all about keeping the costs low when it comes to care. I stopped feeling listened to many yrs back. After the GPs at Steyning telling my daughter for yrs she either had Psychological problems and Chronic Fatigue Syndrome like myself they completely missed that she has Multiple Sclerosis due to lack of proper testing. She moved to London where she was given the correct care and attention, and her new GP was shocked by the lack of care she had recieved. .