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St Julians Medical Centre
2022-06-22
Person
1
5
0
22nd June 2022
The receptionists are abrupt have no empthany or neither do they actually listen to you. Doctor had said in the last appointment I had 2 weeks previously he would up the amount of certain tablets. However when I went in there 2 days ago for this prescription the snotty miserable receptionist said I would have to phone for them. I rang another unempathic employee told me I would have to ring back after 1pm. That's no good to me my lunch break was over and I had to get back to work. I always find you are met with obstacles trying to either get a routine appointment prescriptions. The front facing staff are rude miserable show no empthany if the job makes them that miserable find something else don't treat patients as second class citizens as they are no better than anyone
Suggested improvements
Change your staff or at least give them some intensive customer service training