St Isan Road Surgery 2018-11-21 Person 1 5 0

I've moved around a lot, and this is without a doubt the worst surgery I've ever been to. The doctors are appalling - rude, arrogant and uncaring, especially Dr Bradshaw, who was incredibly rude. The receptionists are dismissive and unhelpful, and there's no thought for disabled people - some of the doctors rooms are on the second floor! They have a walk in surgery in the morning, which is your only choice if you need to be seen that day, but be prepared to wait for a couple of hours no matter how I'll you are. I was there one morning and there was a couple there with a small baby, who was crying but not in a normal way - it sounded really ill, it's cry was thinking and sounded totally wrong. They were there when I arrived, and more than an hour later they were called. Within 10 minutes, an ambulance had arrived, and the baby was being rushed into - wearing a respirator, so whatever was wrong with bit must have been very serious, but they'd had to sit and wait for well over an hour. Surely the receptionist should notify the doctor on duty about a case that seems serious. Avoid this place!