St Helen's Medical Centre 2017-04-25 Person 1 5 0

Unless you attend open surgery in the morning, which they are now restricting to 25, you can't get an appointment for weeks. I was told, last week, to ring back this morning for an appointment with a specific doctor - I rang dead on 8.30 only to be told all the appointments were gone and no afternoon appointments until 8th may - 2 weeks! The staff are very unfriendly and unhelpful. Attending open surgery you have to be triaged by a nurse, and on one occassion, in extreme pain, I was told by the triage nurse to make an appointment because it was an ongoing condition, even though it was exacerbated and I left the surgery crying in pain and had to pay to see a chiropractor. The waiting area is in very bad state of decor and there's paint peeling on the walls around the windows because of damp! The toilets smell.