Report this review of Springfield Medical Practice
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Springfield Medical Practice
2015-09-03
Person
2
5
0
Written by a patient
Written by a patient 3rd September 2015
The treatment and care I have received has been really good from this surgery, but I can honestly say the receptionists really could do with taking a customer service course. I have often felt that I'm interrupting them whilst waiting at the counter, a smile can go a long way if someone is upset but I feel that the ladies sat there fear their faces would crack if they smiled. Also be warned you will have to tell the receptionists your life story so they will allow you an appointment. Lighten up ladies its your job to be compassionate in an emotional workplace, smile and respect the patients, who lets not forget if it wasn't for us, you wouldn't have a job.