Springfield Medical Practice 2015-09-16 Person 3 5 0

I have reviewed this surgery and put in detail what my opinion was but for some reason the review hasn't been posted! I will say again, Dr Seaton is wonderful, Dr Colaluca is the next best, there are a couple of lady doctors who are great also but 3 of them are terrible and I feel I am wasting their valuable time seeing them, they don't seem to care whatsoever! It's a pity Mary, a Nursing Practitioner, left as she was a wonderful, caring nurse, Bernie is also a fabulous nurse and is always smiling. The receptionists are as miserable as sin. I came in with my son and sat down while he went to the reception, the receptionist left her seat to get a key for a lady to use the disabled toilet, the lady and my son were left waiting while she went off to apparently get the key, I could see her through the office door, talking and laughing with a member of staff. When she finally opened the door for the disabled lady, she then went back to the office to put the key back. After the whole 10 minutes of being away from her desk, she didn't even apologise to my son for keeping him waiting - absolutely rude and disgusting!