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Springfield Medical Practice
2015-02-02
Person
5
5
0
Written by a patient
Written by a patient 2nd February 2015
I was given antibiotics for an ear problem. Four days later I was still in pain. I phoned the surgery and was told to visit straight away. I was seen by the GP who also consulted the hospital prior to giving me stronger medication. I was given another appointment to check the recovery for two days later and again had excellent service. Also another appointment to check progress.
In an emergency situation when you need to see a GP, there is no problem.
The surgery offer the service which we want and should expect. The majority of the staff are also friendly and helpful.
The self check in is ideal when a queue forms. Took me a few seconds to book myself in.
We are happy to moan about service but it would be nice if people took the time to praise it as well.