Spitalfields Practice

Written by a patient

Innumerable mistakes to do with my medication/doses. It took over six months to get my monthly prescriptions correct. Staff on the front desk are mostly incredibly useless and at times downright rude. I have had to explain simple medical terminology in notes from my private GP to a GP at this surgery. I have just rang to ask for help with regards to ordering my prescription online as I am abroad and need the prescription ready for when I arrive back. I was not asked for any of my details or the medication in question - rather critical. The response was: "sorry we don't take requests over the phone" ... yes but can you help me register online? "No, I can't see your screen. Please come into the surgery" .. I am abroad "well when you are back you can put a request in at the surgery"

Recommend

Involvement

Cleanliness

Staff

Appointment