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South Milford Surgery
2016-01-25
Person
2
5
0
Written by a patient
Written by a patient 25th January 2016
The system of trying to get an appointment is terrible. It's so difficult when you are working to try and get through on the phone. It often takes at least forty minutes to finally get through then to be told there are no appointments or you have to have a nurse ring you back to triage your symptoms. Again if you are at work, in an office, in a meeting or in a call centre or on a factory line this is really difficult as you don't know when you are going to get called back and could easily miss the call. This is only ok for older people who don't work or other people who are not working. We work! Why is it so difficult for us. And yes we do drag ourselves to work when we are poorly because we have to earn a living! There are also not enough appointments in the evening for people that do work and definitely not enough surgery openings in Micklefield. Anyway, enough of my moaning, back to pressing the redial button to try and get through. My blood pressure is sky high!