Share review of Sorrel Group Practice

Sorrel Group Practice 2017-06-20 Person 2 5 0

This Pracitce has deteriorated in the last couple of years so much so that I am searching for another GP. The receptionists are partly to blame as they have promised to ring back after I was told administration could deal with ereferral appointments (on more than one occasion) and they haven't done so, and then asked why I haven't rebooked an appointment by ereferral staff. I have had to cancel appointments myself online because reception staff said I could't see a doctor about why I wanted to cancel because my appointment "wasn't urgent" I was in bed three days with a viral infection after I was told by reception it would be 2 weeks before I could see my doctor as it "wasn't urgent". Very disappointed with the day to day running of this practice.